From Wednesday 2^nd January 2019 payment terms for our cash and account customers will be changing as Parravani’s move towards a ‘cashless’ business model.

Essentially, the main change is that we will no longer accept cash on delivery as payment for goods. For account customers, the changes are minor; our payment terms will remain at strictly 30 days from invoice. All current customers will transition to either order-point payment terms, or account payment terms.

The benefits to both our customers and Parravani’s are several-fold; primarily, removing the cash element from deliveries & drivers significantly protects both the business and our customers from potential loss. It also allows for a more efficient delivery schedule, which further benefits our customers. Demonstrating clarity in our customer payment terms also ensures that we are able to continue to deliver a reliable and consistent product and service.

2019 PAYMENT TERMS

Existing Customers:

Cash / Non-Account Customers

All non-credit account customers currently settling accounts with cheque or cash on delivery will move to an order-point payment schedule. In practice, this means that when placing an order, card payment will be taken directly at the time, prior to delivery.

Customers who currently pay via BACS on an ad-hoc basis, will transition to either order-point payment terms as above, or apply for a credit account with Parravani’s subject to minimum order levels. We will no longer be able to accept post-delivery payments, without agreed credit terms.

Credit Account Customers

Existing customers already holding 30-day credit accounts will see no change in payment terms, provided agreed payment terms are adhered to. Terms of credit will remain at strictly 30 days from invoice. Accounts overdue after 45 days will incur a 3% administration interest charge, per week outstanding. Credit accounts which remain within agreed monthly terms over a 12-month period will benefit from receiving a 3% goods value retro-credit.

New Customers:

Payment on Order Placement

Card payment will be taken for goods at the point of ordering; this process will continue to be made direct by telephone, until Spring 2019 when the on-line order and payment system is live via the website.

Credit Accounts

In order to qualify for an agreed Credit Account, a minimum order level of £500.00 per month applies. Terms of credit are strictly 30 days from invoice. Accounts overdue after 45 days will incur a 3% administration interest charge, per week outstanding. Credit accounts which remain within agreed monthly terms over a 12-month period will benefit from receiving a 3% goods value retro-credit.

On-Line Ordering & Payment:

By the Spring of 2019, a seamless on-line ordering and payment system will be available to all customers via our new website; we will of course still be only a phone call away for those few customers preferring to order in person, but the convenience of an online ordering and payment system for our customers will be significant.